Here are the answers to all of your most frequently asked questions!

Q: What are your Computer Specs?

A: I have an Omen gaming computer purchased in early 2018. This particular model is no longer available, but specs are as follows:

Q: What software do you use to record, stream, and edit?

A: I use OBS studio for recording and streaming. I use Wondershare Filmora for editing.

Q: What mic and camera do you use?

A: I use a Blue Yeti Mic that I support on a tripod boom stand. I currently use the Logitech C920 webcam for live streaming. It’s a great affordable, starter cam! For videos, I use the Canon Powershot SX740 HS

My other streaming equipment includes:

Q: Where are you from? Is that a southern accent?

A: Yep. I was born in the Southern United States and lived there for the first 30 years of my life. I moved to the Midwest about six years ago. My accent isn’t as strong as it once was, but you can still hear my southern twang. You can read more about me here.

Q: Where do you get your custom content (Sims 2)?

A: I play with a Maxis Match style and my CC comes from a variety of sources. See this post for a list of my favorite sites and creators. Additionally, you can follow me on Pinterest, where I try to catalog most of my CC finds. You are welcome to ask me where I got something, and if I remember I’ll tell you. 

Q. What camera mod do you use in your Sims 2 videos?

A. I currently use this one by lowedeus

Q. What default replacements do you use for skin and eyes (Sims 2)?

A. In my early Maxis Match games, I used Phaenoh’s Correlated Skins which include body hair for males and baby hair. Go to the comments section to get the baby hairs. I used Bruno’s Behind These Eyes Maxified for eyes. 

In my non-MM game, I use these skins by WhySim and CuriousB’s Magic Theater Recolors as my eyes. 

In my updated Maxis Match games (as of July 2020), I use Poppet’s Plain & Simple Eyes, Lilith’s Honey Honey Skinblend, and New Hair System hairs. You can read more about these hairs and default replacements in general in this post

Q. Why does your Sims 2 game look so different from the original game?

A. I use a variety of different mods to update the look of my game including Clean UI and Loading Screens. For the Sims and the environment, I use many different default replacements. You can find out more about defaults in this post and see my video tutorial on how to beautify your ‘hood

Q. What default replacements do you use for skin and eyes (Sims 3)?

A. I use Sugar Pill Skin and Bruno’s Behind These Eyes Converted by Burntwaffles. 

Q. Where do you get the Maxis Match hair you use in your Sims 2 Let’s Plays?

A. Again, these come from a variety of sources. But primarily I use hair from Fanseelamb and various creators on Mod the Sims. You can see a list of specific creators I like on my Custom Content list

Q. Will you give me your entire Sims 2 CC folder? I want everything you have!

A. No. Sorry, but my CC folder has taken years of work – collecting and organizing. It is specific to my game and I will not make it available for download.

There are a couple other reasons why I won’t do this. First, many creators do not allow the distribution of their content except through their own websites. Second, there may be mod conflicts and I don’t want to be responsible for anything happening to your game. 

As I stated above, I will gladly point you towards any CC you’re looking for. But you’ll have to do the work of downloading and organizing it yourself. 

Q. My mods aren’t working, something is wrong with my game, I’m having graphical issues, can you help?

A. No. There was a time when I could help individuals with troubleshooting, but those days have passed. I am too busy and get too many requests to help you with a specific problem you’re having with your game. Here are the suggestions I can provide:

  • Google it. That’s right – just type your specific problem into Google and chances are someone else has had the same problem. Many times when someone asks me for help, all I do is Google it and direct them to the solution. I don’t have time to Google for you. 
  • Ask for Help on the Mod the Sims help forums. There are many knowledgeable people there who can assist you with troubleshooting. I cannot troubleshoot your game in blog, Youtube, or Instagram comments. 
  • Ask for help in the Pleasant Sims Discord help channel. We have many experienced Simmers in our Discord who may be able to help you. Join our Discord here

Q. How can I support your work?

A. Reading my blog posts and watching my videos on YouTube helps me tremendously. Watching, liking, and commenting tells YouTube that my work is worth showing, which means they’ll recommend it to more people. This is the best way you can support me!

I also have channel memberships on Youtube or you can sub to me on Twitch. Perks for my paid members and subs include members-only streams, bonus videos, and more! Check out my merch store for Pleasant Sims, Anthony, Death by Puddle, and Spice Brown merch!

And of course, you can always give me a one-time donation through Streamelements with a PayPal account or Credit Card. 

Q. What happened to the Discord Server?

A. The Discord Server is reopened to the public as of July 2, 2020. You can join us here: https://discord.gg/FG7bvMh

Q. How Can I Contact You?

A. Send an email to pleasantsims@gmail.com. 

Or send snail mail to: 

Pleasant Sims
834-F S Perry Street #1130
Castle Rock, CO 80104

Support Pleasant Sims!
If you enjoy my content and want to help support Pleasant Sims, consider subscribing on Twitch, becoming a Youtube Channel member, or making a one-time donation through StreamElements. If you’d like to show your support in another way, use my Amazon Link to make your next purchase or check out the merch store.

43 thoughts on “FAQs”

  1. I can not join your Discord because I use an iMac and Safari tells me it can’t open the discord URL because OS X doesn’t recognize Internet Addresses starting with “discord”, otherwise I do like your youtube videos {I am a subcriber btw} and I like your website…I recommended your Web site on the Sims 2 Facebook Group, known as =The Sims 2=, that I belong too. If you could give me a way to join your discord with a normal URL that would be great. Also I am sorry about the passing away of your Mom, I hope that you are better in the future. Glad that you are doing as well as you are doing and do try to not crash and burn again…at least for a while. Take Care ok?

    • Hi Dennis! I did a little searching and it looks like this is a common problem with Discord and Safari. You may have to download the Discord App first before it will recognize the URL. Unfortunately, those Discord links are the only way I can invite you. I hope you can get it worked out!

  2. Hello, Cindy! I was wondering which CC skin you use. I checked your Pinterest board for your skins but couldn’t figure it out. Maybe I’m just blind.

    Good day!

  3. Hello, again!
    Thank you for your help with the skin. It was much appreciated!

    Unfortunately, now I can’t tell which default eyes you use and I wanted to verify. Are they Bruno’s Behind These Eyes Maxified? Or one of the other ones?

    Thank you again and I look forward to your response. (And future videos!)

  4. Hi Cindy, your site and YouTube videos have rejuvenated my love for Sims 2 and has introduced me to a load of new CC sites I had no idea existed – it’s fabulous that so many people are still creating Sims 2 content after 15 years!ย  So thank you for doing what you’re doing ๐Ÿ˜
    I wanted to ask your advice re organising your custom content. I’ve watched your fab video on how you organise content you download now, and I have started to keep my new downloads in the original folders as you suggest and thanks to SimsPE I now have sorted everything into subfolders, BUT I don’t know where to begin in sorting out the 1000s of downloads I already had within my nice new subfolders!
    When you decided to re-organise your CC how did you manage to match up random meshes and files to put into mini folders, or have you still got a folder or 2 somewhere full of random files that you have idea where they came from or what matches with it?!
    I also have a couple of other questions as you obviously know the game very well ๐Ÿ˜‰:
    1) Can you keep the CC files zipped up for them to work in the game or do they need to be unzipped?
    2) Do you place Collection files in the Collections folder or keep them in the Downloads folder?
    3) Have you ever re-catalogued CC objects and if so can you recommend a tutorial on how to do it – I can’t seem to find one ๐Ÿค”
    I apologise for the long ‘comment’ but I’m a control-freak and these things are bugging me!
    Best wishes,

    • Hi Jennifer! Okay, there’s a lot to unpack here, so bear with me.

      1.) They need to be UNZIPPED.
      2.) You can place collection files in EITHER place and they will work. I prefer to place them in my downloads folder so it’s easier to remove them if I ever need to. But it really doesn’t matter.
      3.) No, I don’t recatalog my items. Sorry. But I’m pretty sure you have to open the objects in Sim PE and choose their location in your catalog to change them around. You might ask on the MTS Creators Forum. I’m sure someone can help you there!

      For your other questions about organization, I deleted my entire CC folder and started over. As I’ve gone back through again, if I can’t figure out what something is/where it came from, I just delete it. If you have a huge folder of just random files, it honestly might be best to delete everything and start completely fresh.

      That being said, the video I made on organization is sorely outdated and I use a much better method for organizing my CC these days (although this method still works LOADS better than just random files in a big folder). I plan to make a video about the new method as soon as I have the time. It’s basically the same principal – just with fewer subfolders so your game loads faster. Here is some more info that might help you:

      The method in this old MTS post is the one I use to organize now: http://modthesims.info/t/475390
      Here is a downloadable folder all ready for you to use: https://allisas.tumblr.com/post/32419863041/background-story-this-is-something-we-were

      I hope that helps!

      • Hi Cindy, sorry to have bombarded you with so many questions! But your reply is super helpful, thank you.
        I’ve downloaded the folder from allisas and plan to start a major reorganisation soon!

  5. I’ve followed your channel on and off since you started doing more live streaming back in early 2019.
    I enjoy your content a lot and didn’t know that your website existed.
    At least you’re honest as to why you don’t like The Sims 4, but just from the simple text list you made on it, it seems fairly obvious you’ve not put much time into it. The Sims 4 is more about building up a sim to develop who they are, developing their personalities your way through gameplay, skills, learning the ins and outs, etc… I just thought I’d share that info as not to be rude, I felt like your explanation was very lazily thought out.

    Either way, I love your content and it’s nice to see you’re still around in some capacity, maybe soon you’ll dig up something new and view TS4 a little different eventually.

    • Hi Leslie. I’ve played The Sims 4 for 755 hours – and still, it is a lifeless thing to me. I don’t enjoy playing it. I like to create and manage worlds filled with unique Sims with intricate personalities. I’m not able to do that with TS4. I’m glad you’re enjoying it, but it’s not for me. It’s true I could have written more about my reasons for not liking the game. I’m sure I could write thousands of words on what I feel it’s lacking. But for my FAQ, I kept it short for the sake of brevity. Thanks for stopping by!

  6. Hi Cindy Iโ€™m from the UK and have been in two minds about buying a gaming laptop (I have zero space for a computer set up) to play Sims 2. Do you think the game will run on this?


    I feel like itโ€™s a lot of money to spend just to be able to play my favourite childhood game, but if I know for sure it would run good Iโ€™d buy it in a heartbeat!

    Thank you ๐Ÿ™‚

  7. Hi ๐Ÿ™‚ Happy Simming
    I was wondering if you use any hyper realistic skins and eyes and if you do could you maybe link them…..it’s ok if you can’t I know you are probably a very busy simmer and I don’t want to bug you but I’ve been looking for some realistic skins and eyes for The Sims 2 and nobody seems to be able to point me in the right direction

  8. Hi! do you have plans to do a game play series on some of the other sims 2 neighborhoods like Veronaville or Belladonna Cove?

  9. Hi Cindy!

    Hope you’re doing fine.
    I know you are playing Sims 3 rn (I enjoy your Playthrough a lot!), but I have a question about my Sims 2 UC game and hope you can help me…
    Maybe I’m just stupid, but I couldn’t find anything on the web for my situation x’D

    I want to uninstall my whole game and reinstall it again just bc I want to start completely fresh and without any of the problems my game has rn (actually everything is fine except I want to play Pleasantville but everytime I load Don’s lot, the game crashes. I tried to delete and repaste the neighborhood folder several times with a guide but that didn’t fix it) Also I didn’t have the essential things like the anti-corruption mods installed in my recent game, but many others from your recommended mods-page (and some other furniture cc).

    So I wanted to ask you which steps in what order must be taken to uninstall the game properly, and install it again with all my backup cc’s and mods that i want to keep.
    Maybe it’s super simple but I’m just anxious that I won’t do it right .__.”
    I need professional advice! I would be so happy if you find the time to answer me.

    Friendly Greetings from a passionate austrian Simmer ~ โ™ฅ

    • Since you have the UC, it’s easy to uninstall and reinstall through Origin. Just go to your Game Library, right-click on The Sims 2 and choose “Uninstall.” Once it’s done, then you can reinstall it the same way. Move your Downloads folder to your desktop to keep it safe. You can move it back afterwards. Hope that helps!

  10. Hi Cindy,

    I recently stumbled upon your youtube page and was so surprised to find out how much more we can add to our Sims games! I’m not very tech savvy and I’ve been having difficulty downloading the mods. I use a MacBook Pro and am not sure if they’re compatible with apple. I tried to reach out on Instagram but I don’t think you use that platform anymore. Can you please help me? I really just want to download the Sim Blender mod but after I try to unzip it, it won’t open and says there is no application set to open the document โ€œSim Blender.package.” I’m not really sure what I’m doing wrong.

    • Hi there! The Sim Blender package file is the file you put in your downloads folder. Unfortunately, I don’t have any experience with a Mac. But I believe it should work for you. You don’t need to open it. Just put the file in your Documents > EA Games > The Sims 2 > Downloads folder. Good luck and happy simming!

  11. Hi Cindy,

    I was playing Sims 2 and while a household was loading, the whole game quit unexpectedly. When I reloaded it, Pleasantview was gone and all my progress had disappeared. I’ve been so upset and have tried searching for tips on what to do and how to get it back but I can’t find anything. Do you have any tips? I have a mac and use the super collection. I found a way to get Pleasantview back as if I were starting over, but I haven’t been successful in retrieving it with all my sims and households. Please let me know if you have any ideas. Thank you!!

    • I’m so sorry, Joseph! I have never heard of this happening and I don’t have any experience playing on a Mac. In my opinion, this sounds like your neighborhood was corrupt. You may not be able to recover it. But I can’t say for sure. I would try asking on the Mod the Sims help forum. Someone there might be able to help you. Good luck!

  12. Hi Cindy

    I just thought I would pop in and say thank you. I adore your youtube channel, which I stumbled upon just a few days ago. The Sims 3 Pleasantview series consistently has me in stitches and makes me consider reinstalling the game after all those years. I have read a few informative posts on this very website when I was reinstalling Sims 2 not so long ago. You come across as such a sweet person it is a pleasure to watch you play. Love your commentary and admiration for the series and I hope for more. ๐Ÿ˜€

    Much love

  13. Hi!!!! I LOVE your Pleasantview series. Just a quick question: Where can I see the Sim bios and family trees? You said on one of the videos that you have bios for every sim on the website, but I can’t find them.

    • Hi Miah! Those are OLD videos and I no longer keep up with the Sim bios on the website. It was just too overwhelming! ๐Ÿ™‚

  14. Hey Cindy! I was wondering about how you calculate the ages of your sims when you start playing with pre-made sims in Maxis neighborhoods. For example, I am now watching your Strangetown gameplay and you gave the ages of Loki, Circe and Nervous on your intro episode, but how do you calculate them exactly when you haven’t grown the sims from the baby life stage? Love your channel and this site!

    • For adults, I used to look at how many days until they become an elder and subtract that from 60. For example, if a Sim has 29 days until elder, they are 31 years old (60 – 29 = 31). Now, I mostly just put in my aging mod and then run the Neighborhood Age Correction mod and that corrects everyone’s age based on my custom age spans. You can find the mod here with instructions: https://modthesims.info/showthread.php?p=5248917#post5248917

  15. Hi Cindy! I’ve been following your channel for the past couple of months, and have downloaded some of the mods you also use! I am looking at adding more, particularly SimBlender and/or SimPE. I have InTeen as one of my main mods, as well as the mod which lets you choose how many babies the pregnant sim has (forgot its name).

    In regards to SimBlender or SimPE, which one I get will be determined by your answer to this question: which mod would be most ideal for changing a sim’s zodiac sign? I am telling a story in a custom neighborhood, and other than the sims I personally have made, only one sim was born in-game with the zodiac sign they were supposed to have. I have looked up ways to change it, and seen suggestions such as using the testingcheatsenabled true cheat (which will change their personality; not what I want exactly), SimPE, or SimBlender. So, as an experienced simmer, which mod would you recommend in order for me to tell my story?

    I am new to mods, so I will probably need your help in installing either mod. Thanks in advance for the help! I know this is a loaded question.

  16. Hey Cindy, I became a subscriber on your channel a couple of weeks again! Congrats on the growing channel! I, like you, have been playing the Sims since the first game. I believe I was 13 when it came out(Sims 1). I play the Sims 3 now… i can’t put up with the lackluster game play and stupid emotion system sims 4 has now! I have 3 kids and my two older kids play the sims 4 because its more PG to me. I do have one question… how do you switch from family to family in the game? I want to do it but I have no clue. Its hard coming back to the game and not remember how things work lol. Thanks again and congrats on your success!

    • I use Master Controller to switch families. You just click on a wall of the house you want to switch to, then choose Nraas > Master Controller > Make Active. You can also do it in the “Edit Town” screen by choosing the family you want to switch to. There’s a button somewhere on their info screen that says “Switch to this family.” Hope that helps!

  17. Hi Cindy, thanks so much for your content and tutorials. I have been playing the sims 2 devotedly for over 15 years and there is still so much to learn! I have recently upgraded my sky and skylines thanks to your tutorial.

    I wanted to ask you, on some of my neighbourhoods the view is now stuck in top down mode and no amount of tab scrolling will get me out of it, have you or anyone else had this issue before? I am completely stuck and have searched everywhere for a solution.

    Thank you in advance!!

  18. Hey Cindy, I love watching your videos! Iโ€™m watching your The Sims 3 Pleasant View season 2 at the moment and I love it!!! Iโ€™m wanting to get a laptop to play the sims 3 on and do a similar play through but with my own families and possibly some of the original families with the story progression mod, would you do me a huge favour and tell me if this laptop would run the game? https://www.currys.co.uk/gbuk/computing/laptops/laptops/acer-nitro-5-an517-17-3-gaming-laptop-intel-core-i7-rtx-2060-256-gb-ssd-10206002-pdt.html

    Thank you


  19. Hi Cindy sorry to bother you, thank you for the feedback,
    Iโ€™m debating whether I want to get a laptop with i5 or i7, the i7 I first showed you is ยฃ999GBP and thereโ€™s a cheaper version which is i5 and is ยฃ649GBP, Iโ€™m wondering if youโ€™d look into this for me to see if itโ€™s compatible for the sims 3? https://www.currys.co.uk/gbuk/computing/laptops/laptops/acer-nitro-5-an515-54-15-6-gaming-laptop-intel-core-i5-gtx-1650-256-gb-ssd-10205925-pdt.html

  20. Hi, thanks for your reply, I have gotten around it by using the gunmod camera to install the sky and skyline etc and then taking it out again, I can still see the sky from my lots but not from the neighbourhood but thats ok.

    Thanks again for you’re content I am catching up on all your lets plays at the moment and love them! And you have revolutionised university for me! I always just used to graduate them immediately but now I love it!


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