How to Play The Sims 2 on Windows 10: Fix Crashes and Pink Flashing

How to Play The Sims 2 on Windows 10: Fix Crashes and Pink Flashing Graphics with the 4BG Patch
Alexander’s game never crashes because he installed the 4GB Patch.

When I switched over to Windows 10, I was so upset that I couldn’t get the game to run smoothly. My graphics were flashing pink or blue, and I would crash every time I tried to take my Sim to a different lot. If you’re having the same problem, it’s an easy fix! You just need to install the 4GB patch. 

And if that doesn’t work, there are several other things you can try listed below. This article contains EVERYTHING I KNOW about getting your game to work on Windows 10.

Last updated: 02/16/2021 (Updated with DXVK fix)

Increasing Available Memory

A windows update in late 2017 or early 2018 caused this bug to start happening to everyone playing The Sims 2. But the good news is it isn’t hard to fix.

The Sims 2 is an old game and it only uses 2GB of your available memory. You need a special patch for the game to access 4GB in Windows 10. When installed properly, you won’t run out of memory while you play and your game won’t crash and your graphics won’t flash pink anymore.

Here’s a step-by-step guide to help you get your game running again with no crashes and no flashing graphics.

Step 1: Inspect Your Config Log

First, I’ll show you how to make sure this is what’s causing your problem. And when we’re done, I’ll show you how to make sure it really worked.

Open up your Documents folder and navigate to the following path:

Documents > EA Games > The Sims 2 Ultimate Collection > Logs

NOTE: If you don’t have the UC, the path will be the same. It will just say “The Sims 2” only instead of “The Sims 2 Ultimate Collection.”

Find the log file that looks like the one above. It will be the name of your computer followed by -config-log.

Open the file. It will look like this:

Look for the rows that say “Memory” and “Free Memory.” If your game is only using 2GB, it will say 2048 here instead of 4096.

NOTE: I have already installed the patch in my game, so that’s why the memory shows 4096 in this screenshot.

If your log file says 2048 MB, installing the 4GB patch will fix the problem. Congratulations! Let’s fix it!

Step 2: Download the 4GB Patch

Visit the NTCORE website to download the 4GB patch.

Unzip the .exe file onto your desktop or anywhere you like. You can delete it after you install the patch, so it doesn’t really matter.

Step 3: Install the Patch

Now pay attention, because you have to install it properly or it won’t work.

Double click on the .exe file after you download and unzip it.

Your file explorer will then open up. Navigate to the following location:

Windows (C:) > Program Files (x86) > Origin Games > The Sims 2 Ultimate Collection > Fun with Pets > SP9 > TSBin

If you have the disc version of the game instead of the UC, navigate to this location:

Windows (C:) > Program Files (x86) > EA Games > The Sims 2 Mansion and Garden Stuff > TSBin

NOTE: If you don’t have Mansion and Garden Stuff, navigate to the TSBin of the most recent expansion pack you have.

Select the .exe of your game in this folder, and then click “Open.” You should get a pop-up that looks like this:

Click OK and the box will disappear.

A backup .exe file should have been created in your TSBin folder. That’s normal, so don’t worry about it. This means your game is successfully patched.

Step 4: Make Sure it Worked

  • Load your game and allow it to load to the neighborhood selection screen (at least). This will update your config log.
  • Close your game and return to your desktop.
  • Open up your config log from your documents folder again (as in step 1). It should now say 4096 in the memory line.
  • Congratulations! The Sims 2 will now run on Windows 10 and your days of crashing and flashing pink graphics are over.


If you’re still having issues after applying the patch, there are a few more things you can try. The Sims 2 is picky with modern graphics cards.

The 4GB Patch Won’t Apply (Memory Does Not Change in Log)

Recently a Patron of mine was having trouble getting the 4GB patch to apply. We tried literally everything I could think of and her memory would not change in the Config Log. I have had several comments and emails about this too.

Here’s how we fixed it and got her playing right away.

Drag the .exe file from your TS Bin to your desktop and apply the 4GB patch there.  Check your log file to make sure it applied. Your memory should be updated. Then you can use the shortcut you just created on your desktop to play the game. 

Moving the .Exe File – DISC VERSION ONLY!

If you have the disc version of the game, it might be necessary to move the .exe file to another folder. I have no idea why this is necessary for some computers and not others. If nothing else works, try this! 

Make a backup of your folders before you do this in case you screw something up. I warned you. Also, please note if you have the Ultimate Collection this will not work for you!

The patch will automatically apply to the TSBin. Cut and paste the Sims2EP9.exe file into the CSBin.

The CSBin directory is shown above. If this doesn’t work for you, move the .exe file back into TSBin (or restore from backup) and try something else. 

Graphics Rules Maker

Everyone using Windows 10 to play The Sims 2 should use the graphics rules maker

Use the graphics rules maker to play The Sims 2 on Windows 10.
Use the graphics rules maker to play The Sims 2 on Windows 10.

This program is easy to install and makes “rules” for the game to follow so that it recognizes your graphics card. This will allow you to play in 1920 x 1080 resolution and make your game look the best it possibly can. See the creator’s website for further instructions. Make sure to read everything to ensure your settings are correct.

Direct X 9.0 Error After Using Graphics Rules Maker

If you get a Direct X or Access Violation error trying to run your game after using Graphics Rules Maker, you need to download a separate fix.

There’s one version for UC and one version for discs. There are fixes available for both Nvidia and Radeon graphics cards. Read the instructions carefully before installing. 

My Game Won’t Start

If you’re game doesn’t start at all after applying the patch and using the graphics rules maker, you most likely need to delete your cache files. Navigate to: 

C:\Users\YourName\Documents\EA Games\The Sims™ 2 Ultimate Collection

You will see two files in this folder at the very bottom:

  • Accessory.cache
  • Groups.cache

Delete your Sims 2 cache files

Delete both of them and start your game again. Don’t worry! This is completely safe and your game will generate new cache files after you start it up. 

To prevent having to do this again, see the instructions here for making your cache files read-only. You will never have to delete them again. If you don’t do this, you may have to delete the files again the next time your game doesn’t start. No big deal, but a little annoying.

My Memory Still Won’t Update (DISC VERSION)

If you’ve made it all the way to the end of this tutorial and your memory STILL doesn’t update, there is one more fix that seems to work for even the most severe cases. You need to use a No-CD crack. (Don’t worry it’s perfectly legal since you own the discs.)

  1. Replace your .exe file with the more flexible version found on this page:
  2. Click on the “No CD Hack for M&G” to download.
  3. Rename Sims2EP9.exe to Sims2EP9.___exe.
  4. Copy the new .exe file you downloaded into your CSBin folder (where the original is).
  5. Apply the patch to the new .exe file and try again. You may need to apply the patch on the desktop and then move to CSBin if that doesn’t work.


If you’ve exhausted every other option, there’s one more thing you can try. Don’t ask me how or why this works, but it seems to do the trick when none of the other options work. When Mr. Pleasant couldn’t play Sims 2 on his new computer, this was the only thing that stopped the crashing and purple soup.

I have removed my instructions from this guide, as they have become outdated. Instead, see THIS DOCUMENT with current instructions for using the DXVK Fix, plus more advanced troubleshooting options.

If I find more information that might help, I will add it to this article in the future. If these fixes work for you (or if you have any problems), leave a comment below and let me know!

This article explains how to apply the 4GB patch to fix your Sims 2 game crashing on Windows 10. Fix pink flashing, crashes and graphics issues.
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159 thoughts on “How to Play The Sims 2 on Windows 10: Fix Crashes and Pink Flashing”

  1. Hey, in my folder says 1024MB instead of 2048. Does that means my laptop is not good enough or? I don’t understand!! I can play The Sims 3 with high settings. Could you help? Thanks!

    • Hi Andres! Do you know how much RAM your laptop has? Here’s a link to show you how to find out if you don’t know:

      As long as you have at least 4GB of RAM, you should be fine. Just apply the patch and it should work. Even if you don’t, you still might be able to play. Are you using Windows 10 and are you having problems with crashing?

      • Ok I’ve checked and I have 8GB of RAM. I’ve done everything I have to do from the tutorial but it keeps saying TS2 is using 1024MB. Weird!!

          • Ultimate Collection from Origin (and by the way no, I don’t have any crashing problems but it just feels like the game is not running as smooth as it could?

          • Hmm. The only other thing I can think of is you might try moving the .exe file. This works for people with the disc version, but it might work for you too. You should definitely be able to use more than 1GB RAM.

            A person from MTS was having the same problem and after moving the .exe they said it changed from 1024 to 4096.

            The video at the top of the post from Jessa channel tells you how to move the .exe from the TSBin to the CSBin at around 5:25.

            Let me know if that works! If it does, I will add it to the tutorial in case anyone else has the same problem. If not, maybe we can try something else. Good luck!

      • Hi Cindy! What kind of laptop do you use for the Sims 2? I’m currently looking for a few laptops that are affordable but can play the game as smoothly as possible.
        Could you help?


        • Hi Stephan! I play The Sims 2 on a desktop computer, but I think most modern laptops can run the game fine. Here are the recommended specs:

          CPU: Pentium III or Athlon
          CPU SPEED: 800 MHz with a T&L capable Video Card (2.0 GHz without Hardware T&L Video Card)
          RAM: 256 MB
          OS: Windows 98/ME/2000/XP/Vista/Windows 7
          VIDEO CARD: 32 MB 3D accelerated video card (NVIDIA GeForce2/ATI Radeon VE/Intel Extreme Graphics or better)
          TOTAL VIDEO RAM: 32 MB

          You can easily run it on Windows 10 with the fixes mentioned above. Good luck!

      • Hi Cindy! I’m having the same issue. I did the patch, it went from 1042 to 4096, my ram is 8GB. But it STILL crashes once I try to create a sim. Do you know any other solutions? You can always email me.

      • Hey Cindy, for some reason I don’t have an EA option in my program file folder as I had to download the game since they took it off origin (RIP i know I watched your video and signed the petition). So I have no idea where to put the 4gb patch as my game only shows 2048MB of memory 🙁

        Do you know where I could place it? I don’t have a ts folder any expansion pack folders when I open the EA games from just my documents folder

    • I have the same problem and moving the .exe doesnt change the memory in the log. But: The game doesn’t chrash instantly anymore.
      So I think nevertheless it helped. xD

  2. Hi Cindy!, thanks for making this tutorial! I just bought the sims 2 (yas, it’s coming soon!) and I was getting a bit anxious because of my pc using windows 10, but glad there was a fix. I was wondering though, are there any other fixes that you would recommend? Thanks so much again :3

  3. Hi Cindy, when I installed the patch and went into my game and exited out to go check my log it still says “2048” for memory. I was a little confused since I got the “Patch successfully installed” pop up and the backup file. Thanks for any help! 😀

    • Do you think it’s because I ran as in administrator, because that was the way I did it to get into the file without manually putting in the “4gb patch” into the file myself? Sorry if I’m a bit confusing!

      • I don’t think that would be the problem. A commenter above had the same issue and he resolved it by moving the .exe file.

        Check out this thread for more in-depth help:

        The video at the top of the post from The Jessa channel tells you how to move the .exe from the TSBin to the CSBin at around 5:25.

        That should fix your problem, but if it doesn’t let me know and we’ll try something else. Good luck!

        • I’m having the same issue! So sad 🙁

          I can’t seem to get it to work… any ideas?

          Thanks in advance!

          • Yes! I need to update this tutorial with some troubleshooting tips. Some people need to move their .exe file in order for the patch to work. I’m not sure why this is necessary for some people and not others, but it appears to work.

            Please read this thread on MTS and watch the video by The Jessa Channel.


            The video at the top of the post from The Jessa channel tells you how to move the .exe from the TSBin to the CSBin at around 5:25.

            Let me know if this helps or if you’re still having issues!

          • I know this is an old comment, but I wanted to let you know I found a new solution for this problem in case you never figured it out. Try dragging the .exe file to your desktop and applying the patch there. I have confirmed this works when the patch won’t apply and update memory for at least one other person. I’ve updated this post with instructions too.

  4. Hi Cindy, sorry to bother you again but I tried following the video tutorial and I ended up getting less ram? Now I have memory- 1024MB Free memory- 912MB. Maybe I installed something incorrectly or deleted something I wasn’t supposed to. I’m thinking of uninstalling the game and starting over (I don’t have any played households so its’ fine!) Maybe I can try re-applying the patch that way? If you have any other suggestions I’m open to them. Thanks 🙂

    • Hi Noorhan! Yes, I’m sorry! I have no idea how you could have less RAM. Try reinstalling the game and the patch again and see if that works. 🙂

        • No idea how old this is but I found my RAM was reduced to 1024MB when I set the game to compatibility mode. I reapplied the patch and removed compatibility mode and it is 4gb and running very well.

  5. Hi again Cindy (Sorry if I keep popping up all the time!). I re-installed my sims 2 game today and applied the 4gb patch again and my ram is still at 1024 mb. I’m extremely confused as to why this is, but my game seems to load up fine. Do you think it should be okay if I don’t apply the patch, because I’m hoping to get CC soon. Thanks so much for all of your help. Thanks again 😀

    • Hi again! I think you might have crashing problems if you’re only able to use 1024 mb of memory, but the only way to know for sure is to try. I don’t know why the patch isn’t applying for you. Did you try to move the .exe file as shown in Jessa’s video? If so, I’m afraid I’m all out of suggestions. You could try posting for help on the MTS forums. Good luck!

      • Yes, I did move the .exe file into the CSbin and loaded up my game just fine. The only thing was when I went back into my log it still said “1024MB”. I was considering just editing the note, but I don’t want to mess my game up. Thanks for all your help though and I’ll try the MTS forum. (By the way, loving the new website design!)

        • Hi Noorhan! I know this is an old comment, but I wanted to let you know I found a new solution for this problem in case you never figured it out. Try dragging the .exe file to your desktop and applying the patch there. I have confirmed this works when the patch won’t apply and update memory for at least one other person. I’ve updated this post with instructions too.

        • Hi! I know this may be old, but I found that if you uncheck the compatibility mode for Windows XP at the compatibility tab of the properties menu, the log correctly displays 2048 MB of memory. Now I’m gonna try to apply the 4 gb patch
          Thanks for the tutorial Cindy!

  6. Please help me! I want less edges on my sims, but it causes flickering but I insert 4gb patch but is only flickering all the time! Tell me how to do! I am tired of that stupid flickering… 🙁

    • Hi Ana! I have replied to you on Youtube. I believe you need to use the graphics rules maker to fix your problem. 🙂

    • Hey there, thanks for the fantastic article! I installed the game to my daughter’s computer and had all sorts of graphical issues and crashes. I installed the patch and downloaded the rules and it definitely is more stable. However, it still does some weird stuff (black graphical issues when using the wall tool and create a sim) and still crashes. Have any other idea of what I can do? Her computer has a integrated card. So it’s nothing special.

  7. I think once I installed the 4GB Patch it broke my game, whenever I try to launch the game it says it needs permission and I say yes, origin pops up and loads but then it asks for permission again, I say yes, and nothing happens. The game doesn’t launch 🙁

    • Hi Danny! Sorry you’re having problems. This could be because you have permissions on your .exe file. Do you normally try to run your game as an administrator? If so, try removing this and any compatibility mode you have set. If the game still doesn’t run, you might just need to delete your cache files. In your documents folder, navigate to Documents\EA Games\The Sims™ 2 Ultimate Collection and delete two files named Accessory.cache and Groups.cache. If that doesn’t work, I’ll see if I can help you further. 🙂

      • hi cindy, i did everything you said but i dont have Accessory.cache and Groups.cache cause i never got the game to run, the game doesnt crash anymore but now it wont load up at all..

  8. Hey Cindy!

    I downloaded the first mod and it worked pretty good! There were still some resolution issues so I installed the second download, but now it won’t let me open the game. I was wondering if you knew how to uninstall it? I tried going to the website and emailing the maker but it’s not work.
    Thank you!

    • Hi Chelsea! Does the game just not load or what exactly happens? This wouldn’t be a problem with the graphics rules maker. You might just need to delete your cache files.

    • Hi Winter! I can’t say for sure if this will fix your problems. But in my experience, most of the graphical issues people experience with The Sims 2 on modern computers can be corrected by applying the 4GB patch and using the graphics rules maker. Good luck! It certainly won’t hurt anything. 🙂

  9. Hi Cindy!
    First, sorry for my english but i hope you’ll understeand :((
    I instal this 4gb patch at first, but it didin’t work, because from 2048mb i have 1024mb. I did this deskop method and nothing change.My game is still crashing and i don’t know what to do anymore :((

    • Hi Isabel! I’m so sorry you’re having this problem. Everything I know about how to fix it is in this article. Dragging the icon to the desktop and then applying the patch there should work. If it doesn’t, I am at a loss. You can try asking for help on the Leefish Forums. If anyone can help you, it is them: Good luck!

  10. Hi, I have all the expations and stuff pack for the sims 2 but they are on disk and I can’t get the patch to work no matter how much I try and ides how to maybe fix it??

    • Hi Ewelina! Everything I know about applying the patch is in this article. Since you have the disc version, you might need to move the .exe file. I would recommend watching Jessa’s video here since she also has the disc version:
      The video at the top of the post from The Jessa channel tells you how to move the .exe from the TSBin to the CSBin at around 5:25.

  11. hey Cindy! my memory said 2048mb so i applied the patch, did what u told and now it has 3980mb and won’t work, is there any other way to let me play ts2? i have the UC from origin

    • Hi Martyna! You should still be able to play, but you might run out of memory and get crashes. When you say it won’t work, do you mean the game doesn’t launch?

      • I’ve meant it won’t even let me create a new sim (whenever i try to add a sim it just crashes) or play a family that has been already created, it loads for a while then a notification about a crash pops up. i’ve played ts2 normally without any crashes before i updated my win 8.1 to win 10, and i probably tried everything to make it work, but unsuccessfully

  12. Hi, Cindy!

    Maybe you can help me. I keep getting the following message when I attempt to start the game:

    “Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a direct X9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate.”

    Tried lots of various things including installing DirectX 9 libraries (drivers are fully updated and the version of DirectX is 12). Still getting the same issue. Tried solutions described in your article with no apparent result.

    I will attach the screenshot of my PC’s specs. Hope that helps.

      • Thanks for your help. Though could you please let me know where I can look for Vendor, Device, Board and Chipset info of my video card GTX 760?

        I’ve managed to find the following in one of your documents:

        vendor “NVIDIA” 0x10b4 0x12d2 0x10de

        card 0x13d7 “NVIDIA GeForce GTX 980M”
        card 0x17c8 “NVIDIA GeForce GTX 980 Ti”
        card 0x139b “NVIDIA GeForce GTX 960M”
        card 0x1187 “NVIDIA GeForce GTX 760”
        card 0x1341 “NVIDIA GeForce 840M”
        card 0x1140 “NVIDIA GeForce 820M ”
        card 0x0008 “NV 1”
        card 0x0009 “NV 1”
        card 0x0010 “NV 2”

        But I can’t seem to get it right in my config-log.txt. Moreover, it didn’t feature this info at all in the first place. It only has date of generation, Global properties info and blank options including: “Device 0”, “Options”, “Option properties” and “Device properties”.

        If I try to add some lines to that document and run the game it gives me the same DirectX 9.0c error and just deletes whatever I added getting back to the original state.

        • Hi Arthur! I’m afraid this is beyond what I can help you with. If the fix isn’t working, I would recommend creating a thread on LeeFish and asking for help there. Good luck to you!

  13. after I applied the patch, I tried to start up the game but a few moments later it had a little window pop up and it said “unspecified error”. is there anything I can do?

  14. Thank you so much. I just started watching your channel and I’m really enjoying it. I followed this and my games has never worked so well. It just zips all over the place. Loaded down with mods and CC’s. This is awesome, thanks🦋

    • So glad I could help! Thanks so much for watching and I’m happy you’re enjoying your game! 🙂

  15. You just saved my life!!!! I thought I was going to be stuck in the 800×600 hell forever. Thank you SO much!

  16. Hi Cindy, maybe you know what to do. I am using Windows 10.

    I have downloaded the Sims 2 Ultimate Collection, wanted to use the 4 GB Patch and the graphics rules maker … but when i use the .exe-application in the TSBin-Folder, these changes do not work properly.

    When i check the log-file, it still says that the game only uses 1024 MB Memory insted of 4096 MB. Thats the Windows 10 bug, right? So the graphic rule maker does not work, the violet glitch still appears and the game crashes still from time to time …

    Sooo afterwards i moved the exe-file to the CSBin-Folder. Now the game uses 4096 MB Memory, it does not crash anymore. But! now the graphics rules maker does not find the game anymore. That means i cant use full texture memory and the violet glitch still appears … i dont know what to do anymore.

    Do you know how to fix the Windows 10 Bug that i can use the exe-file in the TSBin-Folder with 4GB Memory OR how to make the graphic rules maker find the exe-file in the CSBin-Folder? I sadly cant play the game atm.

    I would really appreciate your help and maybe you know what to do.

    Best regards,

    • Hi Dominik,
      Since you have The Ultimate Collection, you shouldn’t have to move the .exe to the CS Bin. I would move it back to the TS Bin and try patching on the desktop.

  17. Hey thanks for your reply 🙂 … i already tried that too, but the memory still skips back to 1024 MB. Soo i cant use 4GB memory and my game crashes when i load into a family :/ and i still have the violet glitch too, even with the graphic rule maker … i also used every exe and application as admin.

    Meh this is so bad; its the CD-Version cause u cant download the game from anywhere anymore … even trying to get an origin copy does not work anymore, cause the support does not give you digital codes anymore.

    Im using an 8 core processor, 32 GB RAM and have a NVIDIA GTX 1080 … but cant Play Sims 2 🙁 XD

    I also tried to manullay fix these issues, but im not a programmer … and i read the cd version is very very bad for Windows 10 anyway 🙁

    I dont know if u have any tips what i still could try hehe.

    • Hi Dominik. There’s one last thing you can try. Replace your .exe file with the more flexible version found on this page:
      Click on the “No CD Hack for M&G” to download.
      Rename Sims2EP9.exe to Sims2EP9.___exe.
      Copy the new .exe file you downloaded into your CSBin folder (where the original is).
      Apply the patch to the new .exe file and try again.
      You may need to apply the patch on the desktop and then move to CSBin if that doesn’t work.
      This usually fixes the most severe cases when it comes to the disc version. If this doesn’t work, I’m all out of ideas, but I think it will.
      Good luck!

      • Hey Cindy, ty for your effort.

        I tried that too, but it also could not fix the crashes and the pink lightning glitch :/
        I also contacted Jenna from the helpful thread for these issues, but she said basically, that Sims 2 is a mess for Windows 10 and that i mostly cant do anything. Thats why she uses Windows 7.

        I had to deinstall the games now. Its sad, but Win 10 just cant deal with Sims 2 … the game is sadly just too old for all the modern programms and hardware 🙁

        But thank you for your help and advice! Hopefully Sims 5 will be a bit more like Sims 2 or Sims 3; Sims 4 is just a mess in my opinion.

        Best regards
        Dominik 🙂

  18. Hi Cindy! I’m wondering if you’d be able to help me–even when I install the 4GB patch and use the graphics rule setting, my game fails to launch. I’ll click “play” but my desktop will just reload at a small resolution (cutting off my screen at the same time), and I’m unable to left or right click anything. I can use key commands to open Task Manager, where my sims2 game is always not responding.

    I’ve tried patching my .exe file and dragging to desktop, as well as trying to apply the patch AFTER dragging to desktop, but nothing is working. Do you see anything you recognize as the issue?

    Also posted to reddit:

  19. Unfortunately I’ve tried everything to get this game to run… If I get to the neighborhood, the textures are pink and if I load in to a family (sims are pink t-poses), I usually crash before that. I’ve tried the 4gb patch as well as using graphics rules maker.

    Both things have not solved the issues of pink flickering textures all over the place, and crashing constantly. Everything I’ve read online says these should generally fix the problem, but it just hasn’t for me. Compatibility mode has done nothing for me either. This is all with the Ultimate Edition on Origin. Any ideas?

    For reference, I have an RTX 2080ti, i9 9900k, and 32gb 3200mhz ram. Of course, this is running on Windows 10 which seems to be the source of all of these problems.

    I have also tried disabling the shaders in game and while that does make some of the pink textures go away, not all of them do and the sims themselves are still completely pink t-poses. It seems like perhaps the game just won’t work with my system unfortunately. 🙁

    • Your graphic card it too “modern” for the game to recognize the new technology. I’m on the same book the last few weeks as I recently purchased and installed a brand new RTX 2070 to replace my GTX 760 I had for almost a decade.

      Anyway, after lots of research, I found that you’ll want a GTX that ends with a 60 as a GTX has similar technology the game would recognize. So I’m selling that RTX and bought myself a 960, and it’s working again.

      Also, because I have an i7-4790k CPU, the quad-core is also “too new.” According to what I’ve found on Leefish forum, sims runs best on three core or less. Right now, my game would run great and play well although I haven’t tested how long it would run for as I haven’t ran the game for more than an hour yet. Today, I turned the game on and then took an almost 2 hours nap letting the game run. Moment I load a lot, it was flashing pink, then crash after leaving to the neighborhood. I’m thinking of building a separate build with older processor just for the Sims2 itself if the problem persists.

      Thus, I would recommend downgrading your graphic card first and the fix to see if it works. If you’re having issues even with all the above fixes, it might also be that your CPU is too powerful.

  20. Hi Cindy,

    I’ve tried following all the instructions on my new desktop, as I decided I wanted to play Sims 2 again, given it’s my preferred version & i have so many expansion discs.

    I’m still using my original 4CD copy for the record. Every time i try to start it up i get an “unspecified error”

    I downloaded & ran my 4GB patch, but the problem i’ve found is that I have NOTHING in my logs folder. Completely empty.

    You have a lot of positive feedback from others, so I’m hoping you might be able to help me sort this…

    Thanks in advance

  21. Oh, and I also deleted the only cache file showing as per the above suggestion. No difference.

    Hope you can help!

  22. Oh, Cindy! How I wish I knew about this post so long ago! I have been trying to play sims 2 for AGES on my win10. Although I think the sims 3 and 4 have their points, there is just no other game I love to play as much – and I definitely did not want to lose all the stories from the neighborhoods I had developed along the years.
    Thank you SO MUCH for your post! It was so helpful and clear! My weekends are going to be so much more fun from now on!!

  23. Hello every one
    Actually I still have the 800 by 600 problem
    I don’t have any crash problems
    How can I fix it ?!?!?!

  24. Thanks for your blog. I have a question. I applied the fix, but I noticed a difference between my log and the log you posted. I currently have 32GB of RAM on my system.

    Before and after the fix the Log stated/s the following:
    Texture memory: 32MB

    I noticed yours is listed at: 4096MB

    I don’t know if that has anything to do with crashing when I change lots too, but I’m wondering how I can increase mine to at least match yours?

    • Hi Tanya. You will need to follow all the troubleshooting steps above if the patch doesn’t apply properly. This is absolutely everything I know about how to get it to work. Make sure you try applying tghe patch on the desktop. If that doesn’t work, you may need to use a cracked .exe in order to apply it (see the last section above).

  25. Hallo Cindy

    It’s been years since I’ve played Sims 2, but tonight I wanted to try it again.
    I followed your steps, but I don’t find the Sims 2 Folder in my Origin Game Folder
    Any clues what to do about this?

    Greetings from Germany =)

  26. Je ne peux pas joue les sims 2 a cause Erreur Fatale et l’application va être ferme pff.

    Je suis sous win 10

    Intel Core i7 8700K Cadencé à 3.70 GHz
    Fréquence mesurée (core0): 4.40 GHz

    64 Go de mémoire totale de type DDR4 à 1.07 GHz

    NVIDIA GeForce GTX 1060 6GB
    Version DirectX installée: 11.0
    Fréquence du GPU: 607 MHz
    Fréquence mémoire du GPU: 405 MHz

    SSD Samsung SSD 970 EVO 1TB

    Mon jeu : les sims 3 et 4 Marche bien ! sauf 2 non


  27. I searched for so long… gave up on everything….and tried again today… nothing worked out… but … all of a sudden… your Website appeared and I tried one last time to fix this fucking issue. And it worked. Im so happy…. I love you from all of my heart. May any God bless you with all his love. Thank you! 😀

  28. Hi! I tried to use your last tip (the D9VK), every time I paste all six files and click to enter the game, open the origin application, try to enter the application too and nothing. When I took them out, the game opened, do you have any idea what it might be? I put in TSBIN and would not open, please help me, I’m trying everything to stop and nothing works. (sorry for my bad english T-T)